Faq

Q.  Is contract pricing available?
Yes. Regenestem Store offers volume discount pricing. Please contact your Regenestem Store Sales Representative at 305-224-1858 .  

Q.   After I place my order how soon do you ship?
Orders for in-stock items placed before 6 PM EST / 5 PM PST ship the next day from our warehouses located in Florida and all other orders ship in 14 days By offering both hands-on and online training courses, we strive to make the process of using stem cells to treat various diseases accessible across the globe.

Q.   Are there minimum order requirements?
No. Regenestem Store does not have any minimum orders, which allows just-in-time inventory control.

Q.   What if I can’t find a product I am looking for?
Please contact us. We will respond to your specific request and often have an answer, and the product, in a very short time.

Q.  How do I request a catalog?
Simply email info@regenestem.com or call 305-224-1858

Q.  Can I pay COD ?
No you need to pay for your product before it ships.

Q. What are your hours of operation?
Our website is available to place orders 24 hours a day, 7 days a week, 365 days a year. Our customer service department is open MON-FRI from 8:30 AM to 6:30 PM EST.

Q.  How do I place an order?
To order online, Click Here. Or simply call our Customer Service Line at 305-224-1858
 
Q.  Where is your company located?
A Our corporate office is located in Plantation Florida . We are able to service all Latin American countries, just allow enough time for delivery.

Q.  How long have you been in business?
We have been in business since 2008, and have been delivering outstanding product prices as well as great customer service since then.
 
Q.   What is the cost of shipping?
For a limited time promotional shipping rates are available on most orders over $ 5000 . Other charges will apply for rush, bulk (oversized) shipping. For more details on our shipping policy, please click here.